- 1. Can you tell me a little more about ShopMyNeighborhood® (SMN)?
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The ShopMyNeighborhood (SMN) program gives local shoppers special offers, discounts, and rewards for shopping locally. Many of your local Merchants have come together to recognize you as a valued shopper in their neighborhood. Register to receive your free Membership card and to begin receiving offers that not only save you money, but also recognize your local shopping, loyalty, and purchasing preferences.
- 2. What are the benefits to me as a SMN Member?
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- a. Offers and discounts available every day
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Your local SMN Merchants want to recognize and thank you as a SMN Member. First time shoppers, local shoppers, and frequent shoppers will be rewarded by SMN Merchants with special offers and discounts.
- b. All you need is your SMN card to redeem your offers
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You only need your SMN card to redeem your offers, discounts, and rewards from SMN Merchants. No coupon clipping, searching the newspaper, searching a website, or carrying lots of loyalty cards. Simply present your SMN card and form of payment when you purchase your goods and services!
- c. Instant redemption at the point of sale
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SMN Merchants want to recognize your loyalty and participation in the SMN program at the time of purchase. You will see your discount applied to your purchase price before you make your payment. No waiting for statement credits or "next time" discounts. A simple swipe of your SMN card by your SMN Merchant and the discount is applied.
- d. You can always check your offers and savings
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Just login at the ShopMyNeighborhood website and see the offers available to you. In addition, you can track the savings and rewards provided to you by each SMN Merchant. Track your favorite businesses and see how they value your business! If you want, opt-in for e-mails that will regularly provide you updates on your SMN offers and savings.
- e. Membership is free - never a charge to you
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ShopMyNeighborhood is a free offering from your local Merchants. They appreciate you shopping local and want to thank-you for your business with special discounts and rewards.
- 3. Where can I get a ShopMyNeighborhood card?
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Register at this site to receive your free Membership card in the mail. Remember to use any special registration codes provided by your local Merchant or Community group. Then, shop with your SMN Merchants to receive valuable discounts and rewards - every day. You can go to Search Merchants at this website and search for SMN Merchants in your neighborhood. Or look for the SMN Merchant sign in their store-front windows.
- 4. Why do I need to register for a free SMN Membership?
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- a. Your SMN Merchants want to reward you for your purchases and repeat business.
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While protecting your privacy (see Privacy Policy), we can track your purchases with each Merchant and let them know of your impact to their business. You will see your offers, discounts, and rewards align with your favorite Merchants and your purchases. The more you shop locally, the more your SMN Merchants will reward and value your business.
- b. Registration allows you to access your account
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With registration, you can login to your account to (a) change your information, (b) review your savings, (c) see how your favorite merchants value your business, and (d) support your local community. In addition, you can opt-in to e-mails that will regularly keep you informed of your offers and savings.
- c. Your card has many valuable offers and rewards that are tailored for you.
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If you lose or misplace your card, we can assist you in replacing your card and making sure that your offers are not used by someone else.
- d. One registration for many Merchants - and we protect your privacy.
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Local businesses thrive from delivering value to their best customers. By knowing your buying patterns and preferences, they can provide you better service, deeper discounts, and enhanced rewards. With SMN, you no longer have to provide registration or sign-up information to each Merchant. One registration and all SMN Merchants can give you the right offer at the right time and at the right price. Plus, we protect your privacy (see Privacy Policy).
- 5. So won't SMN Mechants just raise their prices to cover the discounts they are giving me?
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No. All local businesses need to spend money to attract new and repeat customers. By focusing these expenditures on SMN offers and discounts to you and other local and frequent shoppers, they aren't spending any more money. Rather, they are targeting their marketing on their best customers. Usually, these Merchants see an increased return on their investment from the targeted promotions of ShopMyNeighborhood. Your local Merchants benefit and they pass on some of those savings to you, their best customers.
- 6. How does ShopMyNeighborhood give me control over my shopping experience?
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- a. You are aligned with your favorite local Merchants
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By regularly using your SMN card with your favorite SMN Merchants, those same Merchants will provide you better offers and discounts in recognition of your loyalty. No punch card - just a smile, a thank-you, and great savings every time you shop locally.
- b. One website communicates your offers and savings
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You have one neighborhood website where you can login and review the offers and savings being provided by your local neighborhood Merchants. Your time is valuable - your local Merchants want your shopping preparation to be easy. If you want, opt-in for regular e-mails to let you know the latest offers and savings.
- c. Ready to shop? Just take your SMN card and go.
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With ShopMyNeighborhood, you don't have to waste time clipping coupons, reading various advertisements, or surfing the web. You know that every SMN Merchant will give you the offers and discounts available to you. Just present your card, they swipe, and you save.
- 7. What value does ShopMyNeighborhood offer that other available coupons, discounts, and reward programs don't?
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Unlike general coupons, mailings, advertisements, and offers, your SMN Merchants target those offers and discounts that align with your purchasing and preferences. Your local Merchants attract their best customers - local and frequent shoppers like you - and can pass on the benefits of targeted promotions directly to you. In addition, SMN Merchants share in the SMN marketing costs, and those savings can also increase the discounts you receive.
- 8. I've heard that SMN Merchants contribute to my local community - can you tell me more about this?
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Because your local Merchants have come together to provide great offers and discounts to local, frequent shoppers, they want to extend that support into your community. As a SMN Member, you get to select from a few local community groups (schools, local charities) to which 1% of your SMN purchases will be donated. Your SMN Merchants cover the donation and you pick where it goes. Local Merchants supporting their local shoppers and community - that is what SMN is all about!
- 9. Is this just another marketing program or "deal" offer that will fade away?
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No. Unlike daily deals or one-time offers, ShopMyNeighborhood has been established to attract and retain local shoppers over the long-term. Your local SMN Merchants aren't offering a one-time 50% off daily deal; rather they will provde you valuable savings and discounts with every purchase. They value local shoppers who are frequent, repeat shoppers. We're here for you now and well into the future.